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Hexaware Technologies Company Profile- About Hexaware Technologies

Hexaware Technologies is a global provider of IT and Process outsourcing services. We focus exclusively on maximizing client returns from outsourcing and off-shoring. We have extensive experience in managing large IT applications in real time as well as in providing high value services around packaged enterprise applications such as SAP and PeopleSoft.

Our experience in the business process outsourcing arena fully complements and strengthens our service spectrum and allows us to operate as an enterprise-class solution delivery company. Our solutions aim to provide high value by optimising cost of ownership of technology investments for customers.
Hexaware has a client base comprising several Global 1000 organizations. Our commitment is to provide solutions that translate into tangible business outcomes for our customers. Our ‘partner-in-business’ approach generates high business value for customers and rich dividends to Hexaware in the form of a continual stream of repeat business.
Hexaware’s domain capability expertise and reduced learning curves enables significant compression in time-to-value deliverables. Our customer-centric philosophy is further strengthened by a robust Key Account Management process to find more ways to delight our key customers and grow market shares.
The company’s onsite/offshore delivery model provides significant cost savings. Our development centers are assessed at SEI CMMI-Level 5, and are also ISO 9001:2000 and TickIT certified. These help us to continually provide high value, high quality deliverables to our clients. We have consistently delivered to client expectations and have established long lasting relationships with them.
Hexaware’s global operations are located in North America, Europe and Asia Pacific.

Corporate Profile
Hexaware is a leading global provider of IT and BPO services, focusing on delivering real business results from technology solutions and specializing in Business Intelligence, Business Analytics, Enterprise Applications, HR-IT and Legacy Modernization. With 156 active clients, Hexaware has achieved leadership position in industries such as Healthcare & Life sciences, Manufacturing, Travel, Transportation, Hospitality and Logistics, Banking, Finance, Insurance, Leasing and in Domains such as HR and Business Analytics.
Founded in 1990 Hexaware today maintains seven state-of-the-art development centers – four in India and one each in Germany, USA and Mexico, and offices in North America, Europe and Asia Pacific, and employs around 6000 workers globally. Hexaware’s centers comply with the crucial quality and security best practices – SEI CMMI Level 5 and BS 7799.
In 2008, Hexaware generated over $262 million in revenue, a significant increase from 2007. Hexaware is a publicly listed company, with its shares being quoted on the Mumbai and National Stock Exchanges in India and as GDRs in London and Luxembourg stock exchanges.
In 2006, Hexaware acquired FocusFrame, a US based specialized testing consulting firm, in an all cash deal for $34.3 mn. FocusFrame is a California-based firm specializing in automated testing of ERP and custom applications. Their business revolves around systems verification, Quality Strategy and IT Governance solutions, and various functional, performance, and system stress verification exercises. The Company completed the integration of the Quality Assurance and Testing Services(QATS) operations of FocusFrame with Hexaware in early 2009.
Caliber Point is the independent BPO arm and wholly owned subsidiary of Hexaware Technologies.
Hexaware launched a joint venture Risk Technology International Limited in 2007. In the first quarter of 2009, Hexaware acquired the remaining stake from its JV partner Pemtrad International, to convert RiskTech into a wholly owned subsidiary.
Hexaware is committed to quality and our development centers are assessed at SEI CMMI Level 5. We are also certified ISO 9001:2000, BS 7799, TickIT and SAS 70 Type 1. Hexaware has been certified as PCI DSS 1.2 (Payment Card Industry Data Security Standard) compliant. Payment Card Industry Data Security Standard is a data security standard promoting confidentiality of card holder data and facilitating the broad adoption of consistent data security measures globally.
Hexaware has extensive experience in modernizing large IT applications (Legacy, SOA, Open source, Internet technologies) and providing high value services around business applications such as Analytics, SAP, Oracle-PeopleSoft and Siebel. This combination allows us to operate as an enterprise-class solutions company. A deep understanding of business processes across numerous service sectors and a range of cutting edge technologies enables us to engineer scalable, robust solutions to meet specific business needs.

Your Success is our Focus
Our focused approach generates high business value for clients and the continual stream of repeat business stands testimony to our ability to deliver solutions for business impact. Hexaware focuses on acquiring and building domain expertise by way of intellectual property and thereby is able to deliver substantial value to our engagements.

Our Focus Areas
·        Banking, Financial Services & Insurance
·        Travel, Transportation, Hospitality & Logistics
·        Enterprise Resource Planning
·        Quality Assurance and Testing Services (QATS)
·        Enterprise Risk Management
·        Business Intelligence & Analytics
·        Healthcare & Lifesciences
·        Human Resource Information Technology /HR Outsourcing
·        Business Process Outsourcing

Offerings:

Consulting
·        Enterprise Architecture Consulting
·        Process Consulting
·        Portfolio Analysis
·        Business Process Modeling

IT Services
·        Application Development & Re-engineering
·        Enterprise Applications
·        Product Development & Maintenance
·        Testing
·        Infrastructure Management

BPO
·        HR Outsourcing
·        Finance & Accounting Outsourcing

Highlights
·        Hexaware is an SEI CMMI - Level 5 company
·        Ranked amongst the Top 20 Best IT employers in India by DQ-IDC for five years in a row
·        Ranked as the 18 th  largest software exporter by NASSCOM (2008-2009)
·        Ranked among Leaders category for “The 2009 Global Outsourcing 100” by the International Association of Outsourcing Professionals (IAOP)
·        194 active clients
·        Customers include 8 of the top 20 companies in the Aviation Sector
·        Rated amongst the Top 25 for Excellence in Corporate Governance by Institute of  Company Secretaries of India (ICSI*) for 3 years in a row
·        Rated as one of the Top 10 growing Companies for software support services in the US amongst the Top 50 by Gartner. Hexaware was positioned by Gartner in the niche players quadrant for ‘Magic Quadrant (Published: 4 February 2009) for ERP Service Providers, North America’ report’
·        Hexaware was mentioned in the Global Services 100 - 2009 list. This list represents companies who have the maturity and capability to lead the next wave of services globalization. Hexaware was also listed as one of the top 100 innovative service providers of the year 2009



Hexaware Edge
Hexaware’s impressive suite of software solutions features several unique advantages that ensure high quality expertise and cost efficiency. These include:

Outsourcing models
Hexaware has an enviable track record in building, operating and delivering solutions from very large offshore development centres (ODC). We offer proven business model for customers looking to exploit delivery capabilities across the globe. Our models provide a framework for outsourcing large application and product management services and provide the customer with economies of scope and scale.

Leadership in niche areas
Hexaware has demonstrated leadership and expertise in focus areas.
·  We are a global market leader in PeopleSoft services
·  We are among the leading IT solution providers for the Airlines Industry
·  Hexaware is also fast emerging among the top two Indian IT services provider in Germany
Our enterprise class solution offerings combined with best-of-class enterprise integration skills are our key differentiators against competitors.
Focus versus generic strategy
In alignment with our focus on select areas, our investment and focus is dedicated on growing to attain leadership in each sector. This has helped us to compete and win in these areas against much larger and more established vendors.
Domain expertise
Another key differentiator is our emphasis on bringing in domain experts in almost every project. All our practices are led by experts in the respective areas.
Our size-the right size
Being a right-sized company, we have the ability to demonstrate adaptability and flexibility in our operations to suit the dynamic needs of our customers. The company has demonstrated capability in meeting resource and infrastructure requirements for large projects, at the same time remaining small enough for relationship comfort.
Effective delivery
We have invested in building significant onsite delivery and consulting capability to absorb the process overheads of offshore by locating our business practice leaders, account managers and top management team in North America. This structure enables quicker decision-making and ease of access to customers.
Innovative & Flexible Contract Mechanism
As a mid-size vendor, Hexaware provides a great deal of flexibility in both the contractual and delivery models. This includes using innovative pricing and payment models that meet the unique expectations of its clients, as also optimizing its SEI CMMI Level 5 processes to meet specific customer requirements. Working relationships stretch from fixed time/fixed fee to time and material.
Multi-Cultural Dimension
Hexaware operates on a global platform, working with several Fortune 500 customers in North America, Europe and Asia Pacific. This gives us a unique understanding and access to not only the business practices but also the cultural and work-ethics in different regions and industry sectors.
Process and Methodologies
Hexaware has institutionalised a number of processes and innovative methodologies, which has built in risk mitigation strategies and cost efficiencies. Our approach addresses the key issues of transition management and operational efficiency improvement.


Company Website: http://hexaware.com/


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Last Updated Date: September 02, 2012

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