HCL Technologies Ltd Freshers Walk-In for BE / B.Tech / BCA / B.Sc 2012 Passout Graduates on On 13th March 2013 (Wednesday)

HCL Technologies Ltd Freshers Walk-In for BE / B.Tech / BCA / B.Sc 2012 Passout Graduates on On 13th March 2013 (Wednesday)

HCL Technologies Company Profile
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.3 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)

Greetings from HCL Technologies Ltd. We are pleased to inform you that with regard to an opening for the position of 'Trainee'. Walk-In for Fresher (2012 Passed Outs Only) - BCA/B.Sc/B.Tech (CS, IT, ECE, EEE, ENI).

Industry Type	IT-Hardware & Networking
Designation	Trainee
Job Description and desired candidate profile	• Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies) • Manage Customer escalations and providing technical resolutions • Independent troubleshooting within SLA • Adherence to standard operating procedures / work instructions • Ensure quality of ticket closure and queue assignment • Maintain track specific records and Vendor management • Identify avenue for value adds and present value add summary • Participate in Talent Management meetings - sharing and acquiring knowledge • Update the knowledge base - Technically upgrade across versions of environment when required • Participation in Monthly steering committee meetings (as required) • Participate in monthly QA audits • Monitoring and Management of various IT Infrastructure components • First level of Troubleshooting based on Standard Operating Procedures • Other tasks to complete SOPs based tasks • Additionally: for DC Ops/ICC Fresher:- knowledge of DB/NW concept and good knowledge of OS. • For Helpdesk:-knowledge of Windows, MS Office, Internet Browsers, Adobe Acrobat etc. • Responsible in providing voice support to the clients and online technical resolution • Basic technical knowledge of PCs • Knowledge of MS Outlook troubleshooting, Internet and Networking • Technical knowledge of operating systems like Windows XP
Desired candidate Profile and KeySkills Required	Good Communication Skills Immediate Joinees Willing to Work in Night Shifts Technical / Networking/Infrastructure No standing arrears Good Communication Skills BCA/B.Sc/B.Tech (CS, IT, ECE, EEE, ENI) - 2012 Passed Outs Only Percentage Cut-Off - 60% throughout in academics
Experience	0 Years 2012 Passout
Education	BTech (ECE/CS/IT/E&I/EEE) /BCA/ B.Sc (CS / IT / Mathematics / Statistics) as basic qualification
Walkin Date and Time	On 13th March 2013 (Wednesday) From 10 AM to 4 PM
Walkin Location	K.M.E.A Engg College, Kuzivelippady, Edathala, Cochin – 683561
Job Location	Chennai
Salary	INR 1.5 to 2.0 LPA
Contact Details	HR
Website	http://www.hcltech.com