About HCL
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.
Industry Type
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BPO, Call Centre, ITES
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Designation
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Technical Support Officer
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Job Description
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Technical Support Officer
(Voice)
Essential Duties and
Responsibilities:
1. Provide client support and
technical issue resolution via E-Mail, phone and other electronic medium.
2. Configuration of client's
equipment to connect to the Internet via modem/DSL Router (Dialup/DSL
customers only).
3. Configure software to
connect to Internet application servers.
4. Provide training to clients
in the use of system and applications as related to Internet.
5. Obtain general understanding
of OS and application operations related to company offered services.
6. Identify and correct or
advise, on operational issues in client computer systems.
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Desired Profile
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Excellent communication skills
in English.
Willing to work in Night shift.
Willing to work in a BPO.
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Experience
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0-1 years Preferably Freshers
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Education
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Any Graduates
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Location
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Chennai
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Contact Details
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James
HCL Technologies Limited
9500071825
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Website
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http://www.hcl.com
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How to apply:
Interested and Eligible candidates
apply for this Job using the bellow link before expire.
Last Updated Date: December 16, 2012
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