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IBM India - Off Campus (Freshers / Experienced) Walkin Passouts of 2013/2014 on Nov 27, 28 in Hyderabad, Bangalore , Chenna

IBM India - Pooled Off Campus  2013/201 Passout for the position of Tech Support at Chennai (Tamil Nadu) at Saveetha Engineering College. IBM to recruit Tech Support executives in Hyderabad, Bangalore and Chennai areas in field of IT (Hardware, Networking, Tech Support) and the compensation is best in Industry (2.10 Lakhs).

IBM India - Off Campus (Freshers / Experienced) Walkin Passouts of 2013/2014 on Nov 27, 28 in Hyderabad, Bangalore , Chenna
 


About IBM:
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position.


Industry Type

IT | Hardware | Networking | Tech Support

; Designation

Tech Support

Job Description

# The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity and Implement Process Improvements
# Has technical experience and skills in the areas of problem determination, creativity and analysis
# Ability to meet a set of defined account agent productivity measurements

Desired Profile

# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client - Outlook, Notes etc
# Skilled in commercially standard software applications and major desktop operating systems
# Awareness of basic networking concepts and technologies
# Questioning skills /probing skills, as relevant to the issue and level of the caller

KeySkills Required

# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# Browser Support - Internet Explorer
# Strong computer skills
# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Excellent oral and written communication skills
# Excellent customer service orientation
# Neutral accent

Education

# Graduate (10+2+3), BE/B.Tech, Post Graduates, Diploma Holders (10+2+3)
# Batch - 2013/2014 Passed outs (with no backlogs)
# Branch - BE/B.Tech/PG Any Branches Eligible

Location

Walk-In Location : Chennai, Tamilnadu

Job Location(s) : Hyderabad / Bangalore

Contact Details
SAVEETHA ENGINEERING COLLEGE - CHENNAI,
Chennai-Bangalore Highway - Next to Queens Land,
Thandalam
Chennai - 602105


How to apply:
Interested and Eligible candidates apply for this Job using the bellow link before expire.

Apply For This Job 

Last Updated Date: Monday, November 24, 2014

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